Last Updated: February 16, 2026
We want you to be satisfied with your AI visibility report. If you feel the report did not meet the description provided, please contact us.
Refund requests must be submitted to support@citetrace.com within 14 days of your purchase.
Once approved, refunds are processed automatically back to your original payment method. It typically takes 5-10 business days for the funds to appear in your account.
As our reports are digital goods delivered upon generation, once a report has been accessed, it is generally non-refundable unless there is a technical error.